Created just-in-time around specific [and hopefully validated] scenarios and needs. Heavy hitting and unambiguous with their core values and present emotional situation clearly on display. Task-based personas give product and design teams the context they need for strong ideation, and here's an example why...
Read MoreGetting hired - a job interview guide
Recently, one of my colleagues came to me seeking tips and advice on how to approach job interviews so that they could have the best chance of getting a few offers to choose from. So, in reflecting on all of the advice I’ve received, read, and practiced over the years related to job searching, applying, and interviewing, I decided to combine it all down into one extensive guide that I could share with them and anyone else currently in the arduous job hunt. The sections in this guide cover my three key preparations for successful job interviews: interview skills, common job interview questions, and creative and challenging questions to ask…
Read MoreAnti-recovery medical device design
If you’re near a smoke detector in your home, go press the Test button now. Hear (or remember) that shrill tone that all but guarantees you wince in pain as soon as it starts going off? Now imagine that you’re a fragile, sick patient lying on a hospital bed (not to mention being a preterm baby) and are suddenly bombarded with that ear-piercing wail emanating mere feet from your head - that’s not detrimental to your recovery, no, not at all…
Read MoreWhy I'm re-branding from UX to HCD
ISO-9241-210 defines User Experience (UX) as “A person's perceptions and responses resulting from the use and/or anticipated used of a product, system, or service,” but alas, the time has finally come for me to make a change in labelling what I do…
Read MoreReflecting on design feedback advice
At some point or another you'll be asked to review someone else's work, but there are some key differences between giving strategic level advice versus prescriptive design feedback. I recently came across a short article by Fabricio Teixeira on that specific topic, and the following key questions rang true in my head around what to consider when reviewing and providing feedback to any team…
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