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So, you've been asked to revamp a website... here's the best way to start

And I’ll give you a hint, the existing design is not the first place to look

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The perception of value — a brief look into micro-experience awareness

When was the last time you consciously thought in so many words, “What I just experienced was valuable”?

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How to get the complete picture from user story mapping

An easy way to discover every step and pain point in their process.

 
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Self-reflections and informal lessons on the art of writing

There's freedom to be found in writing for yourself without guidelines, outlines, or plans.

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Highlights from UX Homegrown 2018, Auckland NZ

A day-after summary and retrospective from a first-time attendee.