I just finished listening to the March 31 podcast of Human Tech with their guest Nick Fine (@doctorfine) who was brought on to introduce an idea that shouldn't be radical. He reiterated for all of us that a user experience (UX) is a thing that we all have, it's definitely not something you "do", and above all, research is your ultimate key to success.
One of the main misconceptions companies, stakeholders, and even some self-proclaimed "UX Designers" have when they consider "designing a user experience" is that designing a UI based on all of the best principles and practices will give them what they think they need. But as we know and try to teach, no amount of superb UI design will ever be a catch-all replacement for the need to perform in-depth user research to validate the core ideas being investigated and developed.
As with any good educational podcast, it leaves me wondering, "So where am I fitting in? Am I on the path I want to be on for the sake of us all?" ...Read More